Two-Way Customer Texting
When a customer texts your business number, it lands in one shared inbox — and anyone on your team can reply, without giving out a personal cell.
Get StartedText your customers like a business — not from your personal phone
Replies to your missed-call text-backs, appointment reminders, and lead follow-ups all come back to your business number. LeadChime turns them into conversations: one thread per customer, in one shared Messages inbox your whole team can see.
Reply right from the portal and the text goes out from your business number — the same number the customer already called or texted. Your personal cell stays private, and the conversation stays with the business even when people change roles or phones.
Texting is one tap away wherever you already are: hit "Text" on a customer's page or on a job and you are in their thread, with the full history in front of you. No copying numbers, no "what did we tell them last week?"
One inbox for the whole team
Every customer text lands in a shared inbox with unread badges — anyone can pick up the thread.
Your personal number stays private
Replies go out from your business number, so customers never end up texting your cell at 9pm.
The whole story in one place
Reminders, replies, and your answers all live on the customer record — no digging through phones.
Text from anywhere in the app
A "Text" button on every customer and job page drops you straight into their conversation.
Nothing sent silently fails
If your texting number is still being registered, outbound messages queue visibly instead of vanishing.
Built on the same number
Missed-call text-back, reminders, and two-way texting share one business number customers recognize.
Every part of LeadChime is designed with one goal in mind — making it easier for your business to look professional, stay organized, and turn more visitors into real customers without the technical hassle.